Track a shipment
Check the latest public update.
Talk to the team
Ask about an active delivery or a new route.
Choose a service
Compare speed and use cases.
Frequently asked questions
How do I track a shipment?+
Use the waybill number printed on your parcel label. The public tracker shows the latest confirmed status, expected delivery and safe city-level updates.
Why can’t I see a street address or contact name?+
The public tracker is designed to show useful progress without exposing sensitive delivery, customer or operational information.
What should I do if an update has not changed?+
Check the expected delivery date first. If the shipment needs attention or the date has passed, contact the Cape Couriers team with the waybill number.
Can I ask for a quote for a new route?+
Yes. Share the collection city, delivery city, timing and a short description of what you are sending through the contact form.
Public tracking shows approved shipment progress only. Street addresses, contact details, internal notes, staff names, device identifiers, photographs, signatures and pricing stay out of the public view.